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Hi @ismcagdas.

The email was sent on Wednesday. Please, if you can review it and answer it, or will it be necessary to resend it? The email address is correct according to my review.

If possible, please tell us how we can schedule a meeting to discuss the issue interactively.

Hi ismcagdas,

Yes, I will send an email as you requested, but we really need your assistance and support to make this functionality work by March 22nd. We have been trying to make this work for months, and we now need to close the project and this functionality still does not work at all.

If it is easier, we can schedule a conference call with one of your experts to discuss further. In the meantime, we will send the email to [email protected]

Thank you!

Greetings to all.

Following his recommendation, the use of Redis in the cloud was implemented, for which the ConnectionString was added and the correct cache exchange was verified. But unfortunately the problem persists in the Impersonate, the behavior is the same, the source user's session has been lost in the middle of the impersonate process.

Can you please tell me if there are successful cases of the use of this functionality with your framework on AWS under the architecture that I explained in the original message?

And if the answer is positive, can you please tell me if it is necessary to implement something additional so that the session is also maintained in Redis or it is enough to enable the use of Redis Cache at a general level without additional implementations?

If the answer is negative, can you tell us what would be the alternative way to follow to be able to use this functionality please? Since we need to give a solution to this requirement.

Hi,

I resend the required since it has been 15 days since last answer from support team and we need to progress with this issue. Thanks.

"Greetings and thanks for your response. Yes, we have several instances on EC2, because we are in the process of developing features and we have a working production environment.

It is the same application that is deployed in different environments for quality control until it reaches Production, but they are completely separate instances from one another, each with its API, its web application (UI) and its own DB, access to these for the same domain in CloudFlare using cnames:

https://dev.aequales.com/ https://qa.aequales.com/ https://uat.aequales.com/ ......"

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Greetings and thanks for your response. Yes, we have several instances on EC2, because we are in the process of developing features and we have a working production environment.

It is the same application that is deployed in different environments for quality control until it reaches Production, but they are completely separate instances from one another, each with its API, its web application (UI) and its own DB, access to these for the same domain in CloudFlare using cnames:

https://dev.aequales.com/ https://qa.aequales.com/ https://uat.aequales.com/ ......

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