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Stripe Webhook Error #10426


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Jorahealth created

What is your product version? 9.2.0 What is your product type (Angular or MVC)?** Angular** What is product framework type (.net framework or .net core)? .NET CORE

We are trying to get Stripe integration working, When sending a Test webhook...I am getting

Test webhook error: 302 on the Stripe portal

The Error Log shows: ERROR 2021-07-05 10:20:11,094 [54 ] isively.Web.Controllers.StripeController - The webhook cannot be processed because the current timestamp is outside of the allowed tolerance. Stripe.StripeException: The webhook cannot be processed because the current timestamp is outside of the allowed tolerance.

Both Stripe and Azure where the solution is hosted are set to the same time zones...

Could you kindly advise a resolution....

Many Thanks


2 Answer(s)
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    ismcagdas created
    Support Team

    Hi @Jorahealth

    Could you check if your server's time is different than it should be ? As far as I know, the difference between your server's time and Stripe's time is more than 5 minutes, it throws such an error.

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    Jorahealth created

    Thank you this is now resolved