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problem with buying product #10711


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murphymj5209 created

I have been trying to buy your product for 2 days; today i send an email to your contact email via the web site.

Though it may seem unrelated, I have also had alot of trouble with the recent renew, it took many emails (no I am not complaining) to finally resolve the problem with the renew happening about a week later then expected.

My opinion on what is wrong is the 'buy now' is not sending anything to your server. I have tried 2 different PC, a desktop and laptop, Chrome Firefox and Edge; no luck in purchasing.


2 Answer(s)
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    murphymj5209 created

    fyi, I have turned off many products on my pc's, like avast and others to make sure there is no issue with firewalls.

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    ismcagdas created
    Support Team

    Hi @murphymj5209

    It seems like your purchase went thgrouh. Please let me know if you still have a problem.