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business case for linked accounts #6289


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BobIngham created

Methinks perhaps one for @ismcagdas;

What is the business case for linked users? Under what circumstances do I need to link to a user when I can simply login as a user? I am sure this functionality would be useful to me but I cannot see the circumstances under which I would need to use it.

Cheers, Bob


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    ryancyq created
    Support Team

    Hi, i would think that it is similar to GSuite. Enable user with multiple accounts (e.g. tenant in ANZ context) to switch between them easily (plus ANZ persist these links in db)

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    BobIngham created

    GSuite? Is that one of the X-Men? So it's a simple way of collection users you might want to impersonate as opposed to having to go to the tenant and "Login as this user"?

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    ryancyq created
    Support Team

    GSuite

    https://gsuite.google.com/intl/en_sg/

    So it's a simple way of collection users you might want to impersonate

    Linked accounts not only useful to admin accounts. Normal user account can benefits as well.

    e.g. i register an account (email X) with tenant A, then i register another account (email Y) with tenant B.

    if i can link these two accounts, i dont have to keep login/relogin everytime i want to switch the account.

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    BobIngham created

    Thanks @ryancyq. So, if I have four tenants all with the same project manager I can link accounts in all tenants to make it easier for the project manager to traverse between tenants without having to login and out again. I think I get the drift now. I wasn't aware that accounts could be linked between tenants, I thought it was host to tenant only. This is the system which just keeps on giving!