[email protected] email not responding billing questions #9832

sais created 3 years ago

Hi,

I have sent sevaral emails to the [email protected] regarding billing. I have been charged twice for my renewal i have not received answer form the team. This is not acceptable. We have been with you since the beggining, and this is not the kind of customer support we expect.

Please answer the email that was sent was on 11/3/2020.

Thank you.

1 Answer(s)

0

ismcagdas created 3 years ago
Support Team

Hi @sais

Sorry for this problem. Somehow, your email was marked as read. We have initiated the refund process. Please let us know if you don't receive the payment back in the next week.

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