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User Account Lockout #10813


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QuickApp created

What is your product version? v10.2.0 What is your product type (Angular or MVC)? Angular What is product framework type (.net framework or .net core)? .Net Core

Hi everyone, When I uncheck the "Lock Enabled" checkbox in the modal box of editing the relevant user in the Administration>Users menu, the account does not lock.

It ignores the "Lock the user's account on incorrect login attempts" section in the Administration>Settings>Security menu.

Is this the way it should be, or is it a logical error?


1 Answer(s)
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    ismcagdas created
    Support Team

    Hi @QuickApp

    Yes, If I understand correctly, this is by design. When you enable "Lock the user's account on incorrect login attempts" setting, it is enabled for the entire system. If a user's "Lock Enabled" field is not enabled, user will not be locked.