2 Answer(s)
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@Astech - which browser are you in, Google Chrome?
If you are in Google Chrome, open Settings, and in the top search bar, search for "notifications". Click on "Site Settings", then click on "Notifications" (under Permissions)
In the Notifications settings page, can you confirm what the Default behavior is for your browser? Hopefully the radio button is set to "Sites can ask to send notifications"
And then further down, look if your site is listed under "Not allowed to send notifications".
When I've seen that before, it's that the Default behavior is set to "Don't allow sites to send notifications"
I hope that helps, -Brian
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@sedulen - Spot on, we are using Google Chrome and the site had been added to the blocked list at some point. Many thanks for your help Kind Regards