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Internal Server Error on IsTenantAvailable API #12027


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NPECAdmin created

We are encountering an "Internal Server Error" when calling the IsTenantAvailable method randomly. Closing the tab and reopening it does not resolve the issue. It is only resolved when all browser tabs are closed and the browser is reopened. This error occurs when the tab has been left open for a long period of time.


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    ismcagdas created
    Support Team

    Hi @NPECAdmin

    This endpoint doesn't require authentication, so I guess the problem is related to something else. Could you oen your Log file (under App_Data/Logs folder) and see if there are any error messages ?