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I would like a refund. #2655


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justinp created

I paid $850 USD for this product that is supposed to help speed up development. However, I spent the first week resolving an issue with the Angular UI to get the project to run with the release candidate Angular CLI (nothing suggested in the forum or sending in the code helped). Now a new version comes out (3.2) that is supposed to address exactly what I solved (working with the latest Angular CLI). No one told me that it was being fixed in the next release which would be out in days. That would have saved me a lot of effort. Solving the issue was a waste of my time when I could have focused on other things. That is bad customer service and support.

Now, I download version 3.2 and the API project won't even run. I've got all kinds of issues (posted throughout this forum, listed below) and something very simple, like running the EF commands to get the project to deploy the databases doesn't work.

  • Version conflict detected for xunit.extensibility.core. ...
  • Version 3.2 EF Error: Could not find file project.json
  • InvalidOperationException: Could not find 'UserSecretsIdAttr
  • Github project is missing...
  • Migrator Project Documentation is missing...

I don't want to work another week to solve these issues that shouldn't exist. I've lost two weeks when I should have been learning how to leverage all the multi-tenant capabilities. I don't have time to solve problems with other people's projects, and documentation is missing.

I want a working version of the software I paid $850 for now, or I want a refund.


1 Answer(s)
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    ismcagdas created
    Support Team

    Hi,

    We are sorry for the bad experience you had with AspNet Zero. Actually we didn't have such problems before and we are really sorry for that.

    We can try to help you via TeamViewer or a similar program to get you started with AspNet Zero or if you like we can make the refund.

    If you are ok with remote support, please send an email to <a href="mailto:[email protected]">[email protected]</a> and we will arrange a meeting time.

    Thanks.