Hi,
Please help me to extend my license. I have a developer who is dead in the water because I am unable to upgrade my license through the website.
When I click the link to upgrade I get the following message: 500 ERROR! You must have a Discount Code !
I have the regular discount license and need more than three developer seats.
I know this isn't the best place to be asking for help but I've emailed the support address a couple of times starting two days ago and have not heard anything back yet.
Please help me get this sorted.
Many thanks Jamie
I'm loving the product by the way. We just want to be able to use it more!
4 Answer(s)
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Hi,
Sorry for the problem, we will fix it soon. In the mean time, we will send you an email about this to solve your problem.
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Hi
The email I recieved said there is a problem with upgrading discount licenses and included a link to extend my license for one more year.
I do not need to extend my license, I just purchased it a couple of weeks ago! I need to upgrade my license! This is an urgent issue, we have a very pressing project deadline and I'm paying a developer who is side lined because he can't use the product!
Please help me resolve this issue ASAP! Many thanks
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I have been provided with assistance to upgrade my license.
Thank you for your quick response!
Jamie
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Thanks :)
