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Chat not working #6011


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avanekar02 created

Hello

when i run the project the chat in the header bar shows 3 dots in motion but chat does not launch. give no error


13 Answer(s)
  • User Avatar
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    ismcagdas created
    Support Team

    Hi @avanekar02

    Do you have any javascript error on browser console ?

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    avanekar02 created

    yes , i have taken a snapshot of the same

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    aaron created
    Support Team

    Check the error in Logs.txt.

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    avanekar02 created

    i have emailed the log to your info account, can you please look it into it. i cleaned the log , then started the service logged into the app, waited for dashboard page to load then logged out,

    i have sent you the log of that.

    thanks Anwar

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    ismcagdas created
    Support Team

    @avanekar02

    Probalby some of your scripts are not generated correctly. Please check Google Chrome's network tab only for scripts with status code 302 and make sure that they exist on the server.

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    avanekar02 created

    there is no error 302,

  • User Avatar
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    ismcagdas created
    Support Team

    @avanekar02

    Could you share the full list of items in the Network tab ?

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    avanekar02 created

    this is the complete list in the browser,

  • User Avatar
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    ismcagdas created
    Support Team

    Hi @avanekar02

    I thought I have replied your question but it seems like it is not answered, sorry for that. As you can see in the below screenshot, scripts marked with in red probably doesn't exist on the server;

    Please be sure that they are created by running "npm run create-bundles" command.

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    avanekar02 created

    Please be sure that they are created by running "npm run create-bundles" command.

    gives error

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    aaron created
    Support Team

    Which version of ASP.NET Zero are you on?

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    avanekar02 created

    version 5.0.0

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    ryancyq created
    Support Team

    npm run create-bundles command.

    Was only introduced after v5.5