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Side-bar menu not scrolling #8798


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darutter0508 created

I am using the Metronics Theme 11 for our site and when the menu items expands below the viewable area the scroll bar does not appear and the user cannot scroll to see the rest of the menu. In the demo of Metronics theme 11 the .ps__thumb-y has a height value of 300, but in what gets rendered in my app the height has not value or is set to 0. What do I need to do to remedy this?

Using version 8.3.1 with .Net Core MVC and JQuery


9 Answer(s)
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    ismcagdas created
    Support Team

    Hi,

    Could you go to Visual Settings page and select Fixed Aside for theme 11 ?

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    darutter0508 created

    I’m not sure exactly what you are requesting. The options shown for Theme 11 are Layout type (Fixed or Fluid), Header bar (Mobile setting only) and Menu (Fixed menu and Show search bar in menu). I have the layout type as Fixed and have changed the Menu settings between Fixed and not Fixed. None of these changes have caused the scroll bar to appear and the menu goes off the screen to where I can’t get to a large portion of the options.

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    darutter0508 created

    When I use Fixed menu then the items expand and several items no longer are visible on the menu and there is no scroll bar.

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    ismcagdas created
    Support Team

    Hi @darutter0508,

    Is it possible for us to access your app ? If so, could you share it's url and test crendentials with [email protected] ?

    Thanks,

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    darutter0508 created

    The site is at https://www.theappprostesting.com/Sapphire.

    It has several issues with resources not being found. The biggest issues are the tenant cannot be changed (page not found), UI customization won't work and calls to api/services... cannot be found. I've worked for several days trying to resolve these issue with only minor progress. Because I can't change the default theme on the website, you cannot see the menu issue I submitted. I've asked for help with these other issues without getting any real assistance.

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    darutter0508 created

    login is admin/123qwe

  • User Avatar
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    ismcagdas created
    Support Team

    Hi,

    Your website is not accessible.

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    darutter0508 created

    I am still not able to get the side menu to scroll if I change the menu style to Fixed. Please go to http://sapphiresub.azurewebsites.net/Sapphire to see the site. Change tenant to Penmac_Springfield if it isn't already set and login using [email protected] / Sch00lSub5.

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    ismcagdas created
    Support Team

    Hi,

    Can't login using those credentials. Could you send credentials to [email protected] ? In that way, just we can see the credentials. You can change it later.