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Unable to switch Tenant after deploying the application to IIS #8814


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ngarimalla created

Hello Support, We are evaluating the features of Asp net zero (Asp.net core + Angular). We tested in the local development environment and it is working as expected. However, when we try to deploy it in IIS, we are unable to switch the Tenant mode. It always login as Host. When we review the response of IsTenantAvailable it looks good. However, the GetAll response do not have tenant information in the Session object. Please check and advise us to resolve this hurdle. FYI: Both UI and API has been deployed in two different servers and are https enabled. Also deployed as subsite. We have obtained Ultimate licensing. Your help in this would be greatly appreciated. Please let us know if you require further information from us.

Thank you.


7 Answer(s)
  • User Avatar
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    ismcagdas created
    Support Team

    Hi @ngarimalla,

    Is it possible to share your app URL via email with [email protected] for us to test ?

    Thanks,

  • User Avatar
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    ngarimalla created

    Hello @ismcagdas, Thank you for your quick response. One of my team member (K. Raja) shared the app URL to the above email address. Please check and let us know. Thank you.

  • User Avatar
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    ismcagdas created
    Support Team

    Hi,

    Thanks. We can continue via email.

  • User Avatar
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    ngarimalla created

    Hello @ismcagdas,

    We have provided our response to your email. We didn't hear back from you. Since its a showstopper for us, we are eagerly waiting for your reply to resolve this mistery. Please do the needful. Thank you.

  • User Avatar
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    ismcagdas created
    Support Team

    Hi,

    We have replied to K. Raja's email 2 days ago. Could you check the spam folder ?

    Thanks,

  • User Avatar
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    ngarimalla created

    Hello @ismcagdas, The response that we received is that, the tenant switch is working as expected in API side. And you have advised us to share the Angular URL, if that is the problem. Since we are having the issue in Angular app (and not in the API), we have share the angular URL two days back. After that, we didn't receive any reply from you. Not sure whether did you get our Angular app URL in email or not. Please let us know. Otherwise, could you please share the recommended solution to fix the issue in our Angular app to resolve this hurdle.

  • User Avatar
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    ismcagdas created
    Support Team

    Hi,

    We can continue via email. We have replied to your latest email.

    Thanks,