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Forgot password can't find user email #11054

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TimMackey created

ANZ veriosn 8.3.1 Angular/Core

Forgot Password replies "Invalid email address" to clearly valid email addresses in the AbpUsers and AbpUserAccounts tables. What conditions might be causing this error? What records might be missing or misconfigured in the db?

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    ismcagdas created
    Support Team

    Hi Tim,

    For forgot password operation, user is queried with the below code block. If the input.EmailAddress is correctly retrieved on the server side, the NormalizedEmailAddress might be null or different from EmailAddress of the user record. Could you check it on the database ?

    var user = await UserManager.FindByEmailAsync(input.EmailAddress);

    Thanks,

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