Forgot password can't find user email #11054

TimMackey created 2 years ago

ANZ veriosn 8.3.1 Angular/Core

Forgot Password replies "Invalid email address" to clearly valid email addresses in the AbpUsers and AbpUserAccounts tables. What conditions might be causing this error? What records might be missing or misconfigured in the db?

1 Answer(s)

0
ismcagdas created 2 years ago
Support Team
Hi Tim,

For forgot password operation, user is queried with the below code block. If the input.EmailAddress is correctly retrieved on the server side, the NormalizedEmailAddress might be null or different from EmailAddress of the user record. Could you check it on the database ?

var user = await UserManager.FindByEmailAsync(input.EmailAddress);

Thanks,

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