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Logic behind Upgrade price in case of unlimited subscription #11366


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zdeen created

In case of unlimited subscription( that is, SubscriptionEndDate=NULL), while upgrading to another edition, "UpgradePrice" is just cost of target edition. "Last payment amount" or "price for unused period" is not considered in such cases. Is this logic correct? If a tenant opt for unlimited subscription and payment is done monthly, then while upgrading to another edition in the mid of month, "price for unused period" should be considered while calculating "UpgradePrice", right?


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    ismcagdas created
    Support Team

    Hi @zdeen

    If a tenant opt for unlimited subscription and payment is done monthly

    This is not possible by using the subscription flow I guess. Unlimited subscription( that is, SubscriptionEndDate=NULL) can only be set by host users, so this case must be handled manually I think. However, we will consider if we can make any enhancements for this flow or not.