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Email Activation Error #7346


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firnas created

When i click on the email confirmation link send when registering a user, sometimes it thorws a error and sometimes it passes. Can i please know why this is hapenning? The error occures when user clicks the activation link from mobile. After retrying sometimes then it passes.

Please see the audit logs,

If i click the link from the computer web application it pasees.

below is the error received,

Can anyone help on understanding why this issue happens?


27 Answer(s)
  • User Avatar
    0
    firnas created

    Ok i will try this out. the application is hosted in azure. does that have any effect on this issue?

  • User Avatar
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    maliming created
    Support Team

    Should not affect.