There's no way of knowing not to post on the discussions board here; https://github.com/orgs/aspnetzero/teams/customers/discussions
Please create a post explaning support options there and pin it so it's an the top. In the post, please explain that it is also possible to use the 'Watch' button on the left to ignore conversation notifications set it to notify when you're participating or tagged.
5 Answer(s)
-
-1
You can also ignore the notification.
-
0
This is literally my suggestion. "In the post, please explain that it is also possible to use the 'Watch' button on the left to ignore conversation notifications set it to notify when you're participating or tagged."
The massive point that you guys overlook a lot is defining and publishing a process. You dont' want people posting in the Github discussions part (which I agree with) but where do you document that? Where do you instruct people not to do it? You don't, so everytime someone does it they are doing it because they don't know any better.
-
0
Hi @tomop
Actaully the very first email our customers get after their purcahse, they are informed about how to get support and access to GitHub private repositories.
Maybe you are right but I think there is no way of solving this problem :).
-
0
Maybe you are right but I think there is no way of solving this problem :).
As per my first post in this thread, CREATE A POST THERE AND PIN IT TO THE TOP SO IT'S THE FIRST THING PEOPLE SEE.
-
0
I just find a way to disable team conversations. So, it will not be a problem anymore.
