Hi,
When we open more than 2 windows the application slows down. and takes time in all events if we close the other tabs it starts responding well again.
Regards, Harshit
15 Answer(s)
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hi
- What is your product version?
- What is your product type (Angular or MVC)?
- What is product framework type (.net framework or .net core)?
Does there any info in the application log?
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Version :v8.1.0.0 Product Type: MVC framework: .net core
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Hi @kansoftware
- Did you examine the Log files ?
- Does this happen on an empty AspNet Zero app ?
Thanks,
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No, I have not checked the log files. in single/two tab application runs very well.
Can you please help on the same as its very critical. Please find the application credentials below so you can check. Let me know in case you need anything else.
Application credentials:
http://103.89.253.21:7297/Account/Login Tenant: GG Username: admin Pass: 123qwe
Please find the logs below for your reference: https://wetransfer.com/downloads/52e867d29b984711a46d311c64f094d720200727055734/54083d6d5b0961d7f4c11592559d459c20200727055801/06525b
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hi @kansoftware
I login in to your website and don't find any errors or the speed slows.
Maybe the problem is related to the server or databaseļ¼The performance will be reduced in the case of many concurrent requests.
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Hi @maliming
Please find the videos below to reproduce the same. Please help!!
https://www.awesomescreenshot.com/video/500526?key=069c55059e4cbbd3e7cd476ccfd85717
https://www.awesomescreenshot.com/video/500563?key=f7a6614cb2d02e75319e131f68b68678
Thanks Harshit
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hi @kansoftware
Are you using redis as cache?
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Hi @maliming
Not aware of this. is this default feature? Ir how i can check this is enabled or not ?
Thanks, Harshit
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hi
The application not use redis by default.
You can try disable the chat feature(signalr ) or you can deploy a fresh zero demo project in the same web server to check it.
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Hey maliming ,
Is this issue of Chat module? Please inform how i can disable it? But, I Need chat module to stay active. how we can fix the same please help
Thanks, Harshit
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hi
You can deploy a fresh zero demo project in the same web server to check it.
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Hi @maliming,
Its very critical because we have developed the entire application and it it doesn't work in this project then it will be of no use.
Can you please help finding the issue in the current project?
Thanks Harshit
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hi
Deploy a fresh zero demo project in the same web server to confirm whether it is a server and database problem.
If there is no problem with the zero project, I can help you check your project.
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Hi @maliming
I have configured fresh demo project on below same issue is happening on the same URL : http://103.89.253.21:7334/ Username: admin Pass: 123qwe
Please check and help to fix the same.
I havealso observed the same on the Latest verson 9.0 as well URL : http://103.89.253.21:7324/ Username: admin Pass: 123qwe
Regards, Harshit
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hi @kansoftware
I think I can confirm that the problem is caused by the server or database.
Can you share information about your server and database? Such as CPU core, memory, network, etc.
At the same time, when the website slows down, you can check the server's CPU and memory resource usage.
