ASP.NET CORE & Angular .NET Core 3.1 v9.0.1 We want to use the Chat features in AspNetZero to provide a Live Chat system to support our Tenants. Users of the Host App should be placed into groups (possibly OU's) such as "Support" and "Sales". Tenants should be able to choose one of these groups to start a live chat. All Host Users Online and in the selected group should see the incoming chat request, one of them will answer it but be able to forward it etc. Each chat should be indipendant and saved against the tenant and user.
I know this will require quite a bit of customisation, just looking for some advice on how best to achieve this without breaking the chat functions for future updates? Any help or advice would be great!
1 Answer(s)
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Hi @4Matrix
We also considered implementing something like this but there are many unclear points when you want to use existing chat system for such a use case.
We suggest you to implement your support system from scratch. You can inspire from existing chat system but there will be important places to modify when you proceed.
